top of page

Privacy Policy

A legal disclaimer

Privacy Policy

Hurr The Studio Ltd, trading as Danielle Davies Hair

Last updated: 01/10/2026
 

1. Who We Are

Hurr The Studio Ltd (trading as Danielle Davies Hair) is the data controller responsible for your personal information. For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we are committed to protecting your privacy and handling your data responsibly.

Contact details:
Hurr The Studio Ltd
Danielledavieshair@gmail.com
Companies House registration number: [16706044]
 

2. What Information We Collect

We may collect and process the following information about you:

  • Contact details - name, email address, phone number

  • Booking information - appointment dates, services booked, booking history

  • Consultation and health information hair history, previous colour or chemical treatments, allergies, sensitivities, skin/scalp conditions, and patch test results relevant to providing your service safely

  • Payment information - processed via our payment provider(s); we do not store full card details

  • Communications  messages sent via email, social media, or our booking system

  • Marketing preferences  whether you have opted in to receive promotional communications

  • Website usage data collected via cookies or analytics tools when you visit our website (see Section 8)
     

3. How We Collect Your Information

We collect information when you:

  • Book an appointment (via website, Instagram, email, or phone)

  • Complete a consultation or patch test form

  • Contact us directly

  • Interact with our website or social media pages

  • Sign up to receive marketing communications
     

4. Why We Process Your Information

We process your personal data for the following purposes:

PurposeLegal Basis

Managing your bookings and providing servicesContract

Carrying out consultations and patch tests to ensure safe service deliveryLegal obligation / Legitimate interest

Contacting you about appointment confirmations, changes, or cancellationsContract

Sending marketing communicationsConsent

Maintaining business records for accounting and tax purposesLegal obligation

Handling complaints or remedial workLegitimate interest
 

5. Health & Sensitive Information

As part of providing colour and chemical services safely, we may ask about allergies, sensitivities, skin or scalp conditions, and reactions to previous treatments. This is considered "special category data" under UK GDPR and is:

  • Collected only where necessary for your safety

  • Used solely to inform the services we provide to you

  • Not shared with third parties without your explicit consent, except where required by law

  • Retained only as long as necessary (see Section 7)
     

6. Sharing Your Information

We do not sell your personal data. We may share your information with:

  • Payment processors, to handle transactions

  • Booking system providers, to manage appointments

  • Email/marketing platforms, if you have opted in to marketing communications

  • Regulatory or legal authorities, where required by law

All third-party providers are required to handle your data securely and in accordance with UK GDPR.
 

7. How Long We Keep Your Information

We retain personal data only for as long as necessary:

  • Booking and consultation records: typically retained for [2–6 years] to support insurance requirements, safe repeat servicing, and any potential claims

  • Financial records: retained for at least 6 years in line with HMRC requirements

  • Marketing data: retained until you unsubscribe or withdraw consent
     

8. Cookies & Website Data

Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use the site. You can control or disable cookies through your browser settings. [If using Wix analytics/marketing tools, name them here, e.g. "We use Wix Analytics and [tool] to understand website traffic."]
 

9. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate or incomplete data

  • Request deletion of your data ("right to be forgotten"), where applicable

  • Restrict or object to certain processing

  • Withdraw consent at any time where processing is based on consent (e.g. marketing)

  • Data portability, where technically applicable

  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, please contact us using the details in Section 1.
 

10. Keeping Your Information Secure

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including secure storage of consultation records and restricted access to client information.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "last updated" date at the top of this page will indicate when changes were made.
 

12. Contact & Complaints
 

If you have any questions about this policy or how your data is handled, please contact:
 

Danielle Davies Hair
Trading name of Hurr The Studio Ltd
danielledavieshair@gmail.com

bottom of page